If you visit or shop at Twinkle by Secret Light Online Store, you accept the following conditions. Please read them carefully. In accessing any area of Twinkle by Secret Light Online Store, you consent to respect and are legally bound to the terms set forth below. Your agreements for purchases made through this web site are with Twinkle by Secret Light Online Store. If you do not agree with and accept the terms and conditions of this agreement, please do not use this web site. Twinkle by Secret Light Online Store reserves the right to occasionally change this agreement completely or partially, at our sole discretion, and to provide you with notice of such change by a reasonable mean.
You agree to communicate with us electronically. You agree that e-mail can be used as a primary means of communication. We will communicate with you by e-mail or by posting information on this site. You agree that all notices, disclosures, contracts, and other types of communication provided by us electronically satisfy any legal requirement that such communications would meet in writing.
Twinkle by Secret Light Online Store sells beauty care products to adults with the ability to purchase with a credit card. If you are under 18, you may use Twinkle by Secret Light Online Store only with involvement of a parent or guardian.
Twinkle by Secret Light Online Store controls and operates from its offices located in Florida, U.S.A., and is only subject to the laws or jurisdiction of the United States of America. All products sold in Twinkle by Secret Light Online Store are made in the US and will be shipped from Florida, U.S.A. Twinkle by Secret Light Online Store gives no guarantee that any of the products it makes available are appropriate or available for use in other locations. Those who choose to access Twinkle by Secret Light Online Store from other locations can do so at their own initiative and are responsible for compliance with local laws and regulations when applicable.
Use of Site:
Twinkle by Secret Light Online Store aims to be a shopping resource. Twinkle by Secret Light Online Store has no other purpose. Any other use of Twinkle by Secret Light Online Store, including, but not limited to, reproduction for purposes other than those noted above, or any alterations, distribution or republication, without the prior written permission of Twinkle by Secret Light Online Store, is strictly prohibited.
You may choose to create an account at Twinkle by Secret Light Online Store. If you do, you will need to have an email address and will have to choose a password for your account. You agree to be held accountable for all activities that take place under your account or password. We may refuse to grant you access if you use an email address that belongs to or is already being used by another person. You represent and warrant that any information you provide in connection with your use of Twinkle by Secret Light Online Store is true, accurate, and complete and that you will update such information as needed, so that the information remains true, accurate, and complete. You agree to immediately notify Twinkle by Secret Light Online Store of any unauthorized use of your password or user name or any infringement of security related to your account. You are completely responsible for all transactions that occur in connection with your Twinkle by Secret Light Online Store user name. We are not liable for any loss or damage arising from your failure to comply with any of the foregoing obligations. Twinkle by Secret Light Online Store reserves the right to decline service, terminate accounts, or cancel orders on it´s sole discretion.
You accept that all the information you provide to Twinkle by Secret Light Online Store is correct. Credit and Debit cards are charged before Twinkle by Secret Light Online Store ships any items. You assert that you have the legal right to use the method of payment you used to purchase products sold on Twinkle by Secret Light Online Store. If you wish to purchase any product you may be asked to provide certain personal information including but not limited to:
- Your credit card number
- Your credit card verification or other security code
- The expiration date of your credit card
- Your billing address
- Your shipping information
Each purchase made will be considered performed in the United States. U.S. law will govern every aspect of each purchase contractual agreement made from this website. Unless and until Twinkle by Secret Light Online Store confirms acceptance of your order, no agreement for the sale of any item will exist between you and Twinkle by Secret Light Online Store. We will only provide confirmation after receiving full payment for all the items ordered. Confirmation consists of Twinkle by Secret Light Online Store accepting your offer to buy items from Twinkle by Secret Light Online Store. The confirmation you receive will include all relevant legal information relating to your agreement. Immediately after receiving this confirmation, please make sure all details of your order are correct and print out a copy for your records. Twinkle by Secret Light Online Store aims to arrange shipment of all in-stock items from an order within 2 business days of receiving payment for such order. Please allow up to 14 business days for delivery. We will not address any delivery inquiries before this time has elapsed. Your order may be delayed or cancelled if the item is not in stock.
If an item is out of stock, we will inform you within 10 business days of your order. At this point you may cancel your order by emailing us at email@example.com. We recommend you check your order carefully upon arrival and inform us immediately if any part of your order is not as it should be.
We accept the following Credit Cards:
- American Express
Twinkle by Secret Light Online Store will not share your personal or credit or debit card details with any third party. You undertake that the credit or debit card you are using belongs to you and that there are enough funds in it to cover the cost of the goods or services ordered. For your security and ours, the billing name and address must match that of the credit card used for payment. All prices are shown in U.S. currency and processed in the same. We accept credit cards drawn on a U.S. or Canadian bank. Purchases made with a payment method that is drawn on a Canadian bank will be subject to applicable currency exchange rates.
Unregistered Debit Cards or Pre-paid Credit Cards will not be accepted.
Any promotions made available through Twinkle by Secret Light Online Store will be governed by specific rules that are different from the terms and conditions set forth herein. By taking part in any of our promotions, you agree to become subject to those specific rules.
All items purchased on Twinkle by Secret Light Online Store will be shipped via USPS and their delivery can be tracked. The place of delivery will be the address entered by the customers on their order forms at the time of ordering. You are responsible for immediately informing Twinkle by Secret Light Online Store of any changes that need to be made to the information you provide with your order. If your order is returned to us as a result of you having provided inaccurate address information, we will charge you to have it redelivered to you. If we have attempted to deliver your goods by courier and the goods are returned to us because you did not pick up the goods within the time limits imposed by USPS we will still charge you the costs of sending these goods out to you and will charge you to have it redelivered to you. We cannot be held responsible if USPS does not inform you of an attempted delivery.
In the rare occasion that your goods get lost or damaged in transit, we will either refund or replace the items you ordered as soon as we complete an investigation. This may take up to 21 working days. If the delivery address is outside of the United States, the customer will be subject to import duties and taxes, which are charged once a shipment reaches the country of destination. Any such additional costs for customs clearance must be covered by the customer. The customer agrees that he or she will comply with all the relevant laws and regulations of the country in which the goods are received. Please keep in mind that any delivery periods stated are estimates.
When an order is placed, it will be shipped to an address designated by the purchaser. All purchases made at Twinkle by Secret Light Online Store are made in agreement with a shipment contract.
Free Shipping offer applies to orders delivered to a location within the 48 contiguous United States.
Flat Rate offer applies to orders delivered to a location within the 48 contiguous United States plus Alaska, Hawaii and Puerto Rico.
Promotions will be applied automatically; no coupon or promotion code is needed.
Free Shipping and Flat Rate do not include International Shipping.
We deliver via USPS Ground™ service or a comparable delivery service.
We do not deliver to P.O. boxes.
When we receive orders returned to us with an erroneous address, failed delivery attempts or refused by recipient, we will contact the customer to clarify delivery information previously provided by them or reasons for refusal. Depending on the situation, we may opt to issue a refund. If the customer wants the order to be reshipped, we will resend but charge the customer the shipping fees. A 10% restocking fee of the total product price will be charged on returns of undeliverable or unclaimed orders and it would be deducted before issuing the refund.
Please refer to your packing slip for detailed return instructions.
- You will be responsible for the cost of returning the goods to us unless we delivered the item to you in error or the item is faulty.
- Returns will only be accepted within 14 days of the date that you received your order.
- When possible goods must be returned in their original condition, unopened, unused, unsoiled, shrink-wrapped with labels intact and in re-saleable condition.
- Bulk orders are non-returnable.
- Shipping charges may be non-refundable.
- Twinkle by Secret Light Online Store will make a charge for damaged or missing items.
If your return is shipped after the window of time indicated above or without a packing slip, we will be unable to issue a refund or send the merchandise back to you. All returned items should be sent insured via recorded delivery unless our staff indicates otherwise.
If we make a mistake and send you a wrong item, you can return it to us within 14 days of the date that you received your order with the original delivery slip and we will send the correct one back to you. Products must be returned in their original condition, unused, unsoiled, with labels intact and in re-saleable condition. Please contact Twinkle by Secret Light Online Store for return order procedures before sending the product back. The cost of return shipping will be borne by the customer unless we delivered the item to you in error or the item is faulty. The customer will be responsible for a 10% restocking fee.
We will refund the value of the products if necessary.
You will only be refunded if:
- We delivered the wrong item to you
- The item is faulty
- If we are unable to replace an item requested to be exchanged
In the event that the customer changes his or her mind about their purchase, the customer will be responsible for the shipping costs and a 10% restocking fee.
Refunds will be issued upon receipt of the returned product. We will only refund the credit back to the account used for the original purchase.
We will only refund shipping costs if the return is a result of our error.
If you refuse your package, you will be responsible for the return shipping fee.
Twinkle by Secret Light Online Store reserves the rights to refuse to refund for the following:
- Used products
- Promotion and best value products
- Products that were purchased in bulk
- Items returned with missing parts
When possible goods must be returned in their original condition, unopened, unused, unsoiled, shrink-wrapped with labels intact and in re-saleable condition. We will confirm to you via email when we receive your returned item, at that moment we will process your refund, this will take up to 5 business days to reflect on your credit card, and up to 14 business days to get to you by check.
Change or Cancellation of Order:
To make changes or cancel an order, please contact our Customer Care Department phone at firstname.lastname@example.org
All elements, content, specifications, descriptions, products and prices of products presented on Twinkle by Secret Light Online Store are subject to change at any time without notice.
Twinkle by Secret Light Online Store makes all reasonable efforts to truthfully present the attributes of its products, but we can´t ensure that your computer will display our images and descriptions accurately.
The inclusion of any products or services on this Twinkle by Secret Light Online Store at a particular time does not suggest or warrant that these products will always be available.
Certain descriptions (such as weight) are estimates and are only provided for convenience purposes.
Twinkle by Secret Light Online Store reserves the right - with or without prior notice:
- To change the price and availability of any product or service offered without prior notice
- To change product or service descriptions, images and positioning
- To limit the available quantity of any product or service
- To honor, or enforce conditions on the honoring of any promotion
- To prevent or prohibit any user or customer from making a purchase or performing any transaction
- To refuse to provide any user with any product. Twinkle by Secret Light Online Store shall not be responsible for errors in the prices or descriptions of any product.
For any complaints please contact us at: email@example.com We aim to acknowledge all complaints within 7 business days. We will keep the consumer informed throughout the process.
Links to Third Party Sites:
This site may contain links to third party sites. These links are provided solely as a convenience to you and not as an endorsement by Twinkle by Secret Light Online Store. Twinkle by Secret Light Online Store is not responsible for the information provided by linked third-party sites and does not make any comment regarding the content or accuracy of materials on such third party sites. Accessing linked third party sites is done so at your own risk.
We reserve the right to make changes to our website, these Conditions of Use and our policies, at any time. If any of these Conditions are deemed null and void or for any reason unenforceable, that condition shall be deemed severable and operable to the extent permitted under the law, and will not affect the legitimacy and enforceability of any remaining condition.
It is a crime to use a false name or pretend to be somebody else. It is a crime to provide an invalid credit card to order. Every order is checked with the card issuer to make certain that the details provided match with those on the card issuer’s database. Twinkle by Secret Light Online Store will take legal action against anyone caught intentionally entering an erroneous or fictitious order. All cases of fraud and attempted fraud are immediately reported to the appropriate authorities for investigation. If you do not wish to be bound by these terms and conditions please do not proceed with a purchase.
This Agreement is governed by the laws of the State of Florida, U.S.A. without giving effect to its conflicts of laws and principles. You agree that any claim arising out of or relating to this Agreement will only be brought to courts located in the State of Florida, U.S.A. You hereby consent and submit to the jurisdiction of such courts for the purposes of litigating any such claim.
Twinkle by Secret Light Online Store’s design and all content displayed on it or that can be downloaded from Twinkle by Secret Light Online Store is exclusive property of Twinkle by Secret Light Online Store and are protected by U.S. and international copyright. They may not be used except as permitted with prior written permission of the owner of such material. All rights reserved. Any unauthorized use of any such information disregards U.S. and international copyright laws and is prohibited.
If you believe in good faith that materials available on Twinkle by Secret Light Online Store infringe your copyright, you may request that we remove the materials or deny access to them. If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, you may send Twinkle by Secret Light Online Store a counter-notice. Twinkle by Secret Light Online Store reserves the right to block or deny access to Twinkle by Secret Light Online Store to anyone at any time for any reason.
Twinkle by Secret Light Online Store retains all rights to its trademarks, trade names and brand names. These marks, names and all associated logos or images, are registered. Twinkle by Secret Light Online Store common law trademarks are protected by U.S. and international laws and treaties. No authorization or licenses to the use of such marks or names are granted to anyone under these terms and conditions or by the use of the Twinkle by Secret Light Online Store website. The misuse of the trademarks displayed on Twinkle by Secret Light Online Store is strictly prohibited.
Termination and Enforcement:
You or we may suspend or terminate your account or your use of this Twinkle by Secret Light Online Store at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Twinkle by Secret Light Online Store at any time without notice. This Agreement is effective until Twinkle by Secret Light Online Store decides to terminate it.
You agree that Twinkle by Secret Light Online Store may terminate your access at its sole discretion, at any time, for any reason or for no reason.
You will immediately lose the right to use Twinkle by Secret Light Online Store upon any such termination.
You agree that any termination of your access to Twinkle by Secret Light Online Store may take effect without prior notice.
Twinkle by Secret Light Online Store may immediately deactivate or delete any user name and password along with all related information and files associated with the terminated user account.
Twinkle by Secret Light Online Store may also block any further access to such information or files.
You agree that Twinkle by Secret Light Online Store is not liable to you or any third party for any termination of your access to Twinkle by Secret Light Online Store or to any such information or files.
Twinkle by Secret Light Online Store will be under no obligation to make such information or files available to you after any such termination.
You agree that all ideas, comments, suggestions or other information that is provided to Twinkle by Secret Light Online Store will be considered Twinkle by Secret Light Online Store property, and may be used by Twinkle by Secret Light Online Store on an unrestricted basis, without compensation to the feedback provider.
From time to time we receive orders that are suspicious in nature. If an order appears suspicious in nature, Twinkle by Secret Light Online Store may contact you via e-mail to confirm information details about your account.
If we do not hear back from you within 5 business days of our e-mail request, your order will be cancelled.
Twinkle by Secret Light Online Store reserves the right to cancel any order that we suspect to be fraudulent.